Payment

• What payment methods are available?

  Doorzo supports multiple payment methods, including credit cards (VISA, Mastercard, JCB, etc.), PayPal, AlipayHK, WeChat Pay, Apple Pay, Google Pay, and m…

• Can I pay with a gift card?

  We sincerely apologize. Currently, Doorzo does not support payment with gift cards. Please use other payment methods. Thank you for your understanding.

• Why can’t I use my credit card?

  If you are unable to make a payment with a credit card, you can try the following methods to resolve the issue: 1. Try using a different credit card or an…

• Why the refund amount does not match the actual payment amount?

  If the refunded amount does not match the amount you originally paid, it may be due to exchange rate differences or bank fees. For specific details, pleas…

• If the item’s price drops, will the difference be refunded?

  For purchases made from Mercari, Rakuten, Rakuma, and Yahoo Flea Market, if there is a price difference between the amount you paid for your order and the…

• Can I pay with a debit card?

  Currently, Doorzo does not support debit card payments. Although some card issuers label debit cards as usable like credit cards, our platform’s payment s…