Has my order been successfully purchased?
After a successful purchase, the order status will be updated to “Purchase/ Arriving.”
Manual order processing is available daily from 10:00 to 19:00 (JST).
Orders that require manual handling placed outside of working hours cannot be processed immediately.
If you wish to complete your purchase as quickly as possible, we recommend placing orders during working hours.
Orders submitted outside of working hours will be processed in order on the next business day.
Thank you for your understanding and cooperation.
If your issue has not been resolved, please click the customer ticket button below to contact us.